Pivate Policy
Effective Date: March 3, 2026
Applicable Product: Agiliton App (the “App”) and related services (the “Services”)
1. Who We Are (Data Controller)
Agiliton (Shanghai) Technology Co., Ltd(“we,” “us,” or “our”) is responsible for processing personal data under this Privacy Policy.
Email: support@agilitonfitness.com
Address: Room 10469, 1F, Building 5, Lane 168, No. 6495 Tingwei Road,
Jinshan Industrial Zone, Shanghai, China
Website: https://www.agilitonfitness.com
2. Scope of This Policy
This Policy applies to the collection, use, sharing, storage, and protection of personal data
when you use our App and Services.
This Policy does not apply to third-party services (such as external platforms or devices you choose to connect).
3. Information We Collect
The information we collect depends on how you use the Services.
3.1 Information You Provide
Account Information: email, username, password (or third-party login ID)
Profile Information: gender, date of birth, height, weight, country/region
Physical & Training Data: heart rate, FTP, performance metrics
Customer Support Data: feedback content, attachments, communication records
3.2 Device & Training Data (Bluetooth/Sensors)
When you connect cycling devices/sensors:
Device Information: Bluetooth device name, identifier (MAC/UUID where accessible), model, firmware
Training & Physiological Data: power (W), cadence (RPM), speed, heart rate, duration, distance, timestamps, pairing status
User-entered Data: FTP, weight, training parameters, notes
3.3 Automatically Collected Information
Usage & Diagnostics: app version, OS version, device model, crash logs,
performance data, network status, language/region
Approximate Location (if applicable): IP-based regional data
4. How We Use Information
We use personal data only as necessary to:
Provide core features
Analyze training metrics
Sync and backup data
Improve services
Ensure security
Provide customer support
Comply with legal obligations
5. Legal Basis (GDPR)
Contract performance
Legitimate interests
Consent
Legal obligations
6. Data Sharing
We do not sell personal data.
We may share data with:
Service providers (cloud hosting, analytics, crash reporting, email services)
Legal authorities when required
In case of mergers or restructuring
Service providers may include: AWS/GCP/Azure, Firebase Crashlytics,
Firebase Analytics, Apple IAP, Stripe.
7. Data Storage & International Transfers
Data may be stored in: [United States / Singapore / EU]
Where cross-border transfers occur, we apply appropriate safeguards (e.g., SCCs).
8. Data Retention
Account & training data: retained while account exists
Logs: typically retained for 90–180 days
Legal obligations may extend retention
9. Your Rights
You may request:
Access
Correction
Deletion
To delete your account and associated training data, contact:
support@agilitonfitness.com
After verification, we will process your request within a reasonable timeframe.
GDPR Rights
Access, correction, deletion, restriction, objection, portability, withdraw consent.
CCPA/CPRA Rights
Right to know, delete, correct, limit sensitive data use, opt-out of sale/share.
We do not sell personal information.
10. Children’s Privacy
Our Services are not specifically directed to children under 16. If you are under the applicable age of digital consent (typically 13–16), you must use the Services with parental consent. If we discover personal data collected without proper consent, we will delete it promptly.
11. Security
We implement reasonable administrative, technical, and physical safeguards
(access control, encryption in transit, least privilege, audit logs).
12. Policy Updates
We may update this Policy. Significant changes will be notified.
13. Contact Us
Email: support@agilitonfitness.com